Adams Moving and Hauling

Nightmare Movers! Crashed 2nd moving ...

Nightmare Move! Nightmare Company! The company sent 2 trucks to cover our move. They loaded up and in the 10 mile drive to the new house the driver of the second truck rammed into the back of the first truck. The impact was so bad they had to cut the helper out of the cab. At this point Kevin at Adams would like me to mention that we signed a standard contract which states they would pay .60 per pound for damaged items, however who could have anticipated this situation. The first truck arrive after several hours and unloaded a pile of destroyed and damaged items. Both my husband and I immediately asked if the people were going to be alright. The injuries seemed minor and we thankful for that. They insisted on receiving their full fee at this time. My husband had to take a second day off from work when the items from the second truck were delivered two days later. Some items including 3 custom made dining chairs were not delivered because they were completely destroyed. During both delivers we were told "Don't worry we'll take care of you". Well, $3000+ worth of damage, 1 extra day of pay and $2000+ in fees later we received a check for $390.00. When I called Kevin all he could say is you signed the contract and we have 2 trucks out of service, as if somehow the 2 smashed trucks were our fault. When I threatened bad reviews to anyone who would listen he "said go ahead, it doesn't matter to us". I say if this stops 1 person from using them I did my job. No concern for customers belongings, no integrity! Don't let the "take care of you" too

It was a pretty smooth experience

They pretty much showed up on time their estimates were accurate in terms of how long it will take, they moved everything quickly and safely. It was was a pretty smooth experience.

Prices are fair.

Well, they were very good. As a matter of fact, they gave me a substantial refund of my down payment.

It was fine for the most part

It was fine for the most part. They had enough men. But some of my furniture was damaged. And I haven't heard back from them regarding reconciliation.

The team they sent were exceptional. I ...

The team they sent were exceptional. I would give them a very high grade. Everything was perfect.

I was more than happy!

The guys were great. They showed up on time, they called before they got there to let me know what time they'd get there. real professional. They came in, checked out my place and then just went to work. They were in and out in less time than they quoted me so I was more than happy.

Worst business experience ever

I have used a number of moving companies and never had a problem or an issue, until now. I am not sure how Adam's moving stays in business. STAY FAR FAR AWAY. The day started out alright (with the movers showing up only about 15-30 minutes later). However, about an hour in, the movers started repeatedly talking about the tip they were expecting to receive. My wife informed them that if they do a good job they could expect to receive a tip on the credit card when she paid them. Apparently, that absolutely set them off, since they insistent on being paid a large tip in cash. When my wife indicate that she just didn't carry much cash on her, they started yelling at her, indicating that they were "pissed off" and would work really slowly to run up the charges. A job that should have taken around 10 hours, took 16.5 hours (until 2 in the morning). Items marked "fragile" were thrown around and many items were broken,. They dropped off all our furniture (entertainment center, bed, etc.) in a pile at our new apartment and refused to put any of it back together. Items were missing, pieces were broken, and we are charged over $3,000 DOLLARS FOR IT. When we called and spoke to management to demand a significant refund, his solution was to send his guys (the same ones that had yelled at my wife and refused to do any work, and I'm sure who were even madder knowing that we had gotten them in trouble with the owner) to come later to build the furniture and try to find the missing pieces. Needless to say, my wife had no interest in having the same guys who had treated her horribly come back to try to do that job they were supposed to do in the first place. Do not consider using this moving company if they are the only one available. You are better off doing it yourself. I never write negative reviews and have only had good experiences with moving companies. However, this was seriously the worst service I have ever experienced in my life. It was the most unprofessional business I have ever worked with in my entire life. Stay away.

Worst experience I ever had in my ...

Worst experience I ever had in my life. I will never use them again, I will never recommend them. They ruined my furniture, they charged me an extra $150 to bring a mini sofa ... in cash for them to move it over the balcony. Never again will I use them, I won't recommend them to anyone. There are dents and destruction done to my furniture, my bed is put together inside out which I paid extra for in cash because they took it apart. ... They chipped my marble furniture, I never ever want to hear their name again.

They showed up early and were very ...

It was a great experience, I would recommend them ... to anybody. They actually showed up early, they were very friendly, they were very careful with all the items they moved. ...The whole move went very smoothly.

Good job, but they under quoted the ...

Very professional. They definitely under quoted my hours by a lot. It carried over to the next day, but I will say that none of my furniture was dinged. They were very professional. Everything was wrapped nicely. I have a lot of tight corners in my house and getting up stairs. They got the job done but just, my only complaint is that they under quoted by like five hours.

Good price, good value, good ...

We negotiated a price that was good for both of us, they arrived promptly on time, they delivered the stuff timely and efficiently and we were very happy.

They were helpful and efficient.

They were quick, they were helpful, they were efficient.

One of the most affordable

They were on time, courteous, helpful, cost-conscious, and polite...they did a good job...it ended up being cheaper than they originally quoted when all was said and done.

The move itself went very well

The move itself went very well. I believe that they did [wrap the furniture] yes. No [nothing was damaged]. They were very nice. They did say they were gonna take about a 20 minute lunch break and it ended up being over an hour, and then when I went to give them their tip they didn't seem to like the amount that I gave them. Their attitudes all changed so that was kind of like, "Oh, ok." Yes they did [give me a price quote and] it was [accurate]. Overall it was an alright move and I would probably use them again.

I was pleased with every part of my ...

They did everything professionally. They showed up on time, they moved everything perfectly, they were pleasant.

Movers were on time and quick.

They were there on time, they wrapped everything up, they knew what they were doing and they did not waste any time.

I was satisfied with the movers

They were courteous and concerned. They covered the floor with material so they wouldn't scratch anything. I addressed my concerns about a couple pieces of furniture and they took note to it. They were efficient, not too fast and not too slow. They offered to do extra if need be. I was gonna put one of my beds together but the movers said that he would do it for me. I was satisfied with the movers. It was very smooth and they actually with their big truck beat me to the destination by 15 minutes.

Service was fine, they did a good job ...

It was fine. They did an excellent job, they were very good. They did a good job and they were nice. I would recommend them.

They did a fantastic job!

There's really nothing to tell. The men were very professional, they protected all my furniture with no incidents. They moved it out of my old house with no problems, and they moved it into my new house and set it up. They were really great, they really were, my furniture was very heavy and they did a fantastic job!

Best I've ever used

The best I've ever used and I've moved a lot. They are extremely professional, extremely efficient, timely manner, their estimate was right on the button. I can only give them the highest review. I'll be using them again.

It was very good

It was very good, it was under quote and it was very quick. I didnt have any problems with the crew members or with the customer service, and i would definitely recommend them to my friends and family.

Great value and efficient movers

We had a little bit of an issue, but it wasn't their fault, it was actually the fault of the apartment complex we were moving out of. But we were able to work with them and they were efficient. Their pricing was very reasonable. For what they did, the three guys that were there were efficient and they had probably the best overall value and they actually came in almost a third of the price of some other companies we got quotes from. They quoted us $580 and it ended up being around $560 so it was pretty much spot on. They did a good job with that. They did a good job packing and wrapping, there was no damage and there were a few items they put together, which they did pretty efficiently. I have no complaints. My advice for future customers would be that this company is efficient and very affordable and I would recommend them. There weren't any hidden costs and the whole process was very straightforward. We tried to be as accurate as possible when we filled out the items list. Based on our list they gave us a quote and it was very accurate. They called us and let us know when they were coming. That day was a little bit of a mess weather-wise but the communication was spot-on and pretty much everything we communicated on the phone or through email was delivered in person as well. There were no hidden fees or surprises or anything like that.