Delta Moving Inc

The absolute CON ARTISTS

They lie about their services. This will be the best move you will ever have B.S. is nothing but a huge lie. They will promise you the moon and what you get is a black hole. Beware of the sweet talk they give you. Virtually everything they put their hands on arrived at our new home damaged in one way or another. THEY LIE, CHEAT

DMI Overcharging Customer

DMI Movers INC = Worst Moving Company, stay away from DMI Movers Inc. Issue I have is overcharging based on weight. After 20+ phone calls and emails to DMI by my broker and myself nothing has been resolved. Here are the actions I have taken thus far: Spoke with the Ca Public Utilities Commission who indicated you DMI does not have a Ca license on file as they tend to do mostly intrastate moves. They indicated if we could find instances of in-state Ca moves they could get involved, they have my case file and complaint records on hand. With the Ca PUC spoke with the US DOT who indicated they have an active case open and issued a letter to you on Jan 13, 2014. The complaint file was sent to their investigators. Both the Ca PUC and US DOT indicated DMI's company's complaint record is poor, sent a copy to DMI with no response. Spoke with American Movers and Storage(the broker) who indicated they have spoken with you David, President (JDV@dmimovers.com) and he indicated to them payment would be made. Never came. Spoke with an arbitrator who has done work with your Claim Management Company (Anthem Claims) who indicated this appears to be a slam dunk in my favor. Spoke with the Ca Attorney General office who has the files, they are reviewing and could assign to a district attorney. Broker I used told me they have disqualified DMI as one of their move companies. Filed claim with Ca BBB who attempted to resolve, DMI did not respond. Spoke with local attorneys in Ca and Fl. A class action legal suit is best way to go in getting DMI to respond and issue resolved. They told me in a class action suit they would go after the carrier for legal fees. I have all the complaints from the US DOT and internet along with a track record of attempted contacts. This morning I sent a letter to DMI for one final try at gaining monies owed. After moving 11 times this certainly has been an eye opening experience, if you are looking at using DMI I strongly urge you to reconsider.

Major Fraud

These people are nothing but frauds. They boxed 2 lamps. I signed for the four boxes used. They wouldn't give me a copy of that paper saying they would have to photocopy it and send a copy to my phone or email. Instead they added 223 boxes that they claim they packed when the total move was only 132 items including furniture. They tried to claim 5,000 pounds which was false and refused to reweigh the load or provide any proof. They held out goods hostage telling us if we didn't pay in full our things would be dumped in a warehouse and they would move on and we would never see our belongings again. They did severe damage to my brother's things and refuse to pay for the damage. Don't ever use these people.

Scam artists and thieves

We received a binding bid from this company stating that our quoted weight for our household was between 7500-8000 lbs. at .55/lb for full packing and transport from Washington to our new home in California (approximately $3800 for the whole move). They demanded cash (BIG red flag, if a company DEMANDS cash, do not work with them!!) My husband drove 2 hours one way to the "nearest" weigh station, and was told by, David, that our items weighed over 18,000 lbs. Really? 10,000 more than was quoted? We disagreed completely and paid for 1/2 of the bogus weight with our credit card ($4147.00). When they came to deliver our belongings in CA, we required that the truck meet us at the weigh station an hour away in Lodi and then we would weigh the empty truck again after our stuff was delivered (This time the truck only had our belongings in it and not other households as well). The company vehemently tried to do everything to dissuade us from doing the pre

This isn't a moving company it's a ...

If you look up moving scams, this company does all of them. To a tee. This is a lesson learned for me. First time ever using movers, first time experience and I am paying (quite literally) for it. The estimates are lies. We asked if the estimate included everything, we were told yes. They then packed our belongings without asking (items already packed put in other boxes) the charges totaled about $2000. Apparently they used $410 in bubble and shrink wrap. The movers that unloaded our items (who do not work for DMI they were hired in the morning by the driver who DOES work for DMI) actually laughed when they saw our packing charges and said we didn't even have $50 worth of bubble and shrink wrap combined. He noticed that we were charged for 5 queen mattresses but we only have 2 and I myself added the totals for everything and the math had been done wrong. We were overcharged just by the math. The other movers work for a company out of Florida and had been doing their job for 15 years. When we explained our story they just kept shaking their heads and saying "You were scammed." They thought things were shifty before they got to our place because the driver wasn't following proper protocol. We were quoted 3-4 days, not business days, were triple checked a date of the 21st. It was the fastest quote we were given, it is why we chose that company. We called the 21st to ask why were had not received our belongings and the girl said "I see you were quoted 3 days but it will not be there till Sunday afternoon Monday at the latest" We were told Sunday "it will be there first thing Monday morning the driver will call you tonight" Monday morning the driver called to tell us he would be there tomorrow "sometime" and needed the rest of the payment in cash. That was it. Today he arrived with the truck loaded with our damaged items. We are fortunate enough to have the finances to pay the extra costs, I imagine had we not we would be a victim of items being held hostage (aka extorted) like others in their reviews. They will not give you a physical address, but knowing the right people and google maps allowed us to find it. I have attempted to rectify the problems with them, they won't hear it. So, I will happily pay more money and invest to get this company shut down. The supervisor WILL raise his voice and try to belittle you, didn't work on me. He will say the calls are recorded which is why when I called I informed them for legal purposes mine were too. We were given a $400 "courtesy" as Jonathan called it. Because he "did not care what we were told we signed a paper agreeing to 7-14 business days" I understand that. We were ill informed and signed something under false pretenses, so were were given a courtesy that did not even cover the gross overcharges. But this isn't about money. This "company" is a scam and if you do some research, and speak with the right people you will find rights are limited but not nonexis

expensive, poor service, and getting ...

I called several places and actually booked through "Ally van lines" who contracted my move out to DMI movers. I have had movers move my house hold good several times while I was in the military and expected it to be like that. When I got my quote I told the guy over the phone about all of my large stuff, plus said I had about 40 Boxes of clothing, dishes, and other misilanious stuff. I also asked for full sservice ice moving which means a crew comes in, packets every thing and then moves it. Fortunately the night before the driver contacted me and we were able to figure out that the company had not told the driver that the crew needed to pack up every thing. By the time they figured that out, we were in a time ccrunch! On to of that the company had told the moving crew that I had a total of 40 boxes rather than plus 40 boxes. All of these mistakes made the cost more than testimate estimate! I wasn't told that the total would be that much until AFTER all my stuff was packed on the truck....too late by then! When i I got to my destination things didn't get any better. I had called the company 1 week after my pick up and gave them the exact address to deliver to. I told them that I would need delivery any week end or after 4pm on week days. I got a call 3 weeks after my pick up, and they said "hi, we will be at your house (incorect address) at 9am tomorrow." I told them i was not available then, and they would need to put it in storage until they could deliver on a week end or after 4pm as had discussed with the company. Their response was that there would be a $1500 re-delivery fee! In the end a 42" led tv, and a large glass table top was not delivered and other things were damaged. All that and they didnt even deliver every thing! I have called them every other day for over 2 weeks, and today they FINALLY gave me a number to call to get re-embursed. DO NOT USE THESE MOVERS! Extreemly poor communication and service!!

Do not Trust DMI Movers

On Dec 15th 3012 DMI movers came to my moms home to pick up everything to be moved to Kyle Tx. They arrived at my moms home they put more packing tape on her boxes wrapped up the Antique foot pump organ, the organ was to be in a wood crate but was wrapped in cardboard. My mom called me to tell me that they were saying the cost would be more to have the items shipped. I talked to the delivery man who told me that the weight was more than the 950.00 quoted for 1500lbs. He said it would be more like a 1625.00 but he will give me a discount for 1475.00. I asked if he would have things weighed. He said you mom does not have a car and can not follow me to the scale. This is true she sold her car she was moving overseas that Sunday the 16th. I then said You are still going to get a weight of shipment. He said sure, this was a lie. I asked about the delivery time and he said I would be called within a few days of a delivery time. I get a call Dec 22nd at 9:53am from the movers. They left a message saying they will be at my home and I need to pay the 690.00 balance by postal MO or cash. They left 2 messages I was sleeping after driving from Kyle Tx to Dalhart Tx all night.I call the movers about 10:30am and they tell me they will be at my home in 2 hours. At this point im a 11 hour drive away from my home. So I call my sister in law and she runs over the 690.00 in cash to my son who was home. That 2 hour delivery turned out to be delivered at close to 9pm at night. They came and my son gave them the 690.00 cash, I called to have my neighbor be with my son. It was late and the drivers seemed odd every time I spoke to them trying to figure out why the 2 hour delivery time turned into 9 hours later. My neighbor David came to our home with our son. I get a phone call from Davis saying they are dropping boxes from the back of the 18 wheeler. As im still on the phone I hear another box drop from the truck. Davis asks if I heard that and yes I did. I tell David my neighbor that some of those boxes are filled with antiques and that the organ is from the 1800's. He yells over at them to tell them. The drivers almost got in a fist fight n our lawn. They broke over 19 antiques , ones replacement cost was over 400.00 DMI movers offered to refund 695.00 if I took off all reviews. So I signed the paper and waited not refund came.. Do not trust DMI Movers with your belongings.

BEWARE! SCAM!!

We hired DMI movers to assist us in our move from CA to MI. There were 5/6 men that arrived in the morning in what appeared to be a 16’ moving truck, clearly not big enough to move our garage full of boxes. The men were friendly and helpful, even turning in money they had found underneath the bed after they had moved it. They soon realized there wouldn’t be enough room to close the trucks back door, & began getting sloppy and rough with our items. Finally around midnight they had everything moved and packed into the truck so tightly they had to strap furniture hanging out of the back of the truck because they couldn’t close the loading door. They left soda bottles, moving debris including plastic wrap, tape and moving cloths littered all over the house in piles, spreading across the front yard into the street, and even spilling into the neighbors front yard. They left about 9 rolls of tape that weren’t fully used, and 1 brand new roll of tape, which we were charged for. We had large/expensive items boxed properly for moving, which they took it upon themselves to re-box, increasing the number of boxes we were charged for. A week later the delivery truck showed up, in a much larger truck than what was originally packed in CA. It was a semi-truck pulling a trailer, with 2 other customers items mixed in with ours, identified by colored tag numbers. This time there were only two men, a driver named Shawn and local temporary mover. As we went out to greet the driver, without introducing himself or his partner, he demanded a $3,000 blank check or blank money order, and if we did not comply he threatened to turn the truck around and drive our items back to CA. After 30 minutes of us trying to contact his boss, the driver sat in his truck, they finally settled that our charges were already paid in full. The drivers’ poor attitude continued as they began unloading and unwrapping our furniture, and it immediately became clear at least half of our items were damaged or completely broken. A file box with important legal and tax documents was flooded with motor oil and coolant. When we asked the driver what had happened to the important documents, his response was “I don’t know, it’s your stuff.” After 3/4 calls complaining to the receptionists of his aggressive and rude attitude, it slightly improved. The boxes Shawn unloaded were sloppily thrown into the garage, spilling out into the driveway. His suggestion was to leave the boxes overnight until we could unpack them. We had prepaid to have our baby grand piano moved, which the delivery driver was not notified of, but assured us it would be moved at the companies expense. Finally as the movers came to the end of what was to be delivered, there were several items that belonged to other customers but were almost left with us. Due to the shortage of help they were here for at least 12 hours unloading and sorting through our items. 2 months after everything had been unpacked and documented, we filed a com

Dishonest and VERY shifty

After returning to the states from 6 weeks in EU, scheduling my pickup by DMI movers from my storage space in Hollywood and speaking with 3 different reps from the company, I met them to load up my things on Weds Oct 3rd with the COMPLETE understanding that I'd be readily available for delivery any date after Mon Oct 8th with an emphasis of having my shipment delivered NO LATER then Monday Oct 15th as I begin a job on that date. After MANY phone calls and conversations with several people at DMI movers I was told this would be addressed and all would go as spoken about and planned ONLY to be told on Monday Oct 15th to expect delivery between another 3-4 business days which COMPLETELY wrecks my work schedule. NEVER again will I deal with such a ridiculously dishonest and TOTALLY unprofessiona andl EVASIVE company !! When we were speaking about setting up my move all was great, pleasant, professional and forthright UNTIL they got my money, now I'm having to call them SEVERAL times a day and all I get is passed around from one rep to another and NO clear answers as to where my stuff is.... NEVER EVER again !!! Yours truly Erik R. Holloway