One Move

Amazing Team!

This our second time using this moving company. Their professionalism on site is great. Friendly, courteous, knowledgeable, careful and just plain nice to work with. Very happy to recommend One Move for moving services.

Excellent Service

One Move - professional team. On time. Handled all boxes and furniture with extra care. Not a single broken glass. The AAA team. Very happy from service,office,customer approach and price.

They did a great job and kept me in ...

It was OK. The guys brought a huge truck, which they didn't need to do, so they parked down the hill and do a lot more walking than normally would have had to do, and they weren't dressed appropriately in my mind - they weren't in uniforms. They did a great job, and they got me under the price I wanted, overall I'm pretty happy with it.

The service was good, if a little ...

I liked it. Nothing was broken or dusty. They were very friendly with me. It's very good, but at the same time it was expensive, but it was worth it.

STAY AWAY!!!! LIED TO, OVERCHARGED AND ...

NEGATIVE FIVE STARS. MULTIPLE MISREPRESENTATIONS AND USE OF HIGH-PRESSURE TACTICS. AWFUL EXPERIENCE!!!! THE MOVE ESTIMATE: Dan Berman (The Owner) came to our house to estimate the move. He quoted a not to exceed price as well as an hourly rate. The not to exceed estimate was significantly higher ($600+) than competitors but we went with him on our realtor's recommendation. However, we were told that the price would be reduced if we packed some of the boxes ourselves and moved some stuff independently. After the estimate and before the move, we sold, gave to charity or moved out approximately 1/3 of the items in the house including a dining table, a sofa, chairs, TVs, and a king size bed. We packed 95% of our stuff in boxes and left only items that could not be packed in boxes because of size. Because of our effort, we expected a commensurate 1/3rd reduction of cost or something to that effect. More importantly, we were told that the move would be efficient, without hassle. As an executive at a Fortune 100 and my wife a psychologist with a heavy patient load, we did not have time to supervise the move or deal with the details. We made that clear to the estimator. THE MOVE OUT(Began at 8:00 a.m.): It occurred like a circus. Daniel, the foreman, came in, with his crew and spent 30 minutes surveying (not moving things). He then handed me the contract and asked me to exclude almost 100 item in my house line by line from insurance coverage OR THEY WOULD NOT MOVE IT (MOVING FRAUD/EXTORTION #1). First off, I was getting ready for work and expected that I would not be bothered. I expected them to move the stuff. Period. Moreover, I did not expect that I had to re-read and renegotiate the contract WITH THE THREAT OF NOT GOING FORWARD (MOVING FRAUD/EXTORTION #2). On top of that, he said those items would need to be individually wrapped and cost an additional $10 to $30 each adding up to more than $1000 extra on top of the estimate OR THEY WOULD NOT MOVE IT (MOVING FRAUD/EXTORTION #3). Meanwhile, his crew moved boxes into the truck. We had no opportunity to back out without a back up moving company in place. We had to hand over the keys to the new owner by 5 P.M. Every 5 minutes the foreman or crew bugged me with questions, found new items to charge me more with and/or showed me minor existing scratches on the furniture. I spent 1 1/2 hours dealing with this annoyance. 5 HOURS LATER(1 p.m.): I get a call from the foreman. They said the truck was full AND I NEEDED TO MOVE THE REMAINING STUFF MYSELF. (WTF!?!) I rushed home from work and broke all my afternoon appointments. WE ARE NOT MOVERS. I will post of a video of what was remaining (IT WAS A LOT..approximately 1/4 of our stuff). He said WE WOULD HAVE TO REWRITE THE CONTRACT IF WE WANTED TO MOVE THE REST. HE WAS HOLDING US HOSTAGE YET AGAIN. I immediately complained to management. At that point, the owner (Dan Berman) accused us of bringing more stuff into the house and "P

They did a good job

They did a great job. They didn't break anything--maybe a glass broke. They were very careful--we wanted them to be careful and they were. They did not waste time, they got the job done and they were polite. They were expensive. They were 300 and something dollars higher than any other company, but we chose them anyway because we wanted them. But they were on the high side. But when it came time to pay the bill, the first move came in a little less than they said on the estimate, but the next day the second move came in a little higher. One thing that I found outrageously irritating was charging for tape. They have tiny rolls of tape and it cost three dollars a roll and they went through like 30 rolls of tape. It was an unbelievable little rip off. They said every company does this. I never had it happen to me in Oregon but it happened here. I think it's just another way for people to gouge you for an extra 100 bucks for absolutely nothing, for tape. The tape must have cost the company five dollars and they charge us like 100 for it. So that's extremely irritating. Other than the tape, everything else they did was really good.

Pretty good

It was really good. The staff was nice. The price was comparable to the market. Very customer friendly. Got the job done in a fast, good amount of time. [Packing] was pretty good. The original quote was $1000 but was brought down to about $800.

They did a fantastic job

It was a great experience i think they did a fantastic job, i definitely consider using them again when move again. The only thing was that the estimate was probably a couple hundred dollars what the actual cost was.

Did a wonderful job

It was great. They were wonderful, they responded quickly and they were very professional. There was some confusion about whether I had signed up with them or a different company, but they were just very respectful and helpful. They showed up on-time, they kept in touch with me and they did a good job. It was a reasonable cost for me. They were careful with the stuff, and I appreciate that. I would recommend them and I received all the services that I requested.

Competitively priced effecient service

The experience was very good. They were very efficient. The prices were competitive. They were all pretty much same pricing. Yes packing was done up to my satisfaction. Yes I received all the services that I have requested.

Excellent service but pricey

Very good. The only problem is that they are expensive. They work hard. They are very detailed about putting all the stuff in the boxes. They really take care of me. The crew members were excellent. They left a little bit early. They had like about 25 minutes but they still charged me like for full amount. Everything is fine just like I said. I have to spend like extra boxes, extra folds, extra materials that we need to put the heavy stuff and all that cost me almost $400 more and I didn't had any choice because I need to get it done. Like I said everything is fine. Everything is excellent. It is just that they charge too much money. Yes packing was done up to my satisfaction.

Responsive and timely

This is the first time I am moving and was very impressed with their service. Right from the time of booking to the last minute on the job they were very friendly and prompt in answering any of our questions. The movers were timely and responsive. They were extra careful while loading and unloading heavy furniture. I would definitely like to recommend them to anyone who wants responsive service.

They cared about our furniture, so I ...

My moving experience was very good. What I thought would take about three hours, ended up being about more than five hours. We really underestimated the time it would take to complete the move, but that was our fault, and so I don’t blame them for that. They were on time. There were three men and they worked very, very hard that day. One of the things that I appreciated about them was that no one was sloppy at all and they really tried to get me out of my old place as quickly as possible! They were efficient, dependable and they worked very hard. There wasn’t any damage or anything like that. They cared about our furniture, so I would rate them very highly and I would recommend them. But there was one thing that I didn’t understand, forexample, why I was charged for the packing supplies. My suggestion would be for them to explain this to their customers, that would be great.